This article is for: Women researching Hers (forhers.com) for weight loss who want to know what 6,200+ real customers have experienced before signing up.

WV Health Editorial Rating

4.3 /5

★★★★☆ Recommended

Rating Factors:

Pricing & Value4.5/5
Medication Options4.5/5
User Experience4.2/5
Trustpilot Score3.4/5

Quick Answer: Should You Use Hers for Weight Loss?

Yes — Hers is a solid choice for women seeking affordable GLP-1 access. As a publicly traded company (NYSE: HIMS), they offer the credibility and resources that smaller telehealth startups can’t match. Their pricing is competitive, with oral options starting at $69/month and injectable semaglutide from $199/month.

What stands out: Hers provides multiple medication pathways — not just GLP-1s but also combination therapies (metformin + bupropion + naltrexone) for those who prefer non-injectable options. Their platform is polished, the onboarding process is straightforward, and they ship nationwide.

While their Trustpilot score (3.4/5) is lower than some competitors, this partly reflects the volume of customers they serve. Many users report positive experiences with weight loss results and medication quality. If you want a reputable, well-established provider with flexible medication options, Hers delivers.

Ready to Get Started with Hers? Visit Hers →

Oral options from $69/month, injectable semaglutide from $199/month. Free shipping included.

What Is Hers?

Hers (forhers.com) is the women’s brand of Hims & Hers Health Inc., a telehealth company traded on the New York Stock Exchange (NYSE: HIMS). They launched in 2018 as a women-focused counterpart to Hims, which had been selling men’s health products since 2017.

Hers weight loss homepage
Hers weight loss homepage — “Weight loss that works” is their tagline

The company started with birth control, skincare, and hair loss treatments before expanding into weight loss. They now offer GLP-1 medications (compounded semaglutide), oral weight loss medication (compare in our rankings) kits, and branded options like Ozempic and Mounjaro for patients willing to pay brand-name prices.

Being publicly traded has pros and cons. On the plus side, there’s some accountability — they file quarterly reports and have a board of directors. On the minus side, growth pressure can lead to aggressive marketing and subscription models that prioritize acquisition over customer experience. The Trustpilot reviews suggest this might be an issue.

How Hers Weight Loss Works

01
Take the Online Assessment
A 5-10 minute questionnaire about your health history, weight loss goals, and any medications you’re taking. Hers screens for contraindications like thyroid cancer history.
02
Provider Review
A licensed provider reviews your information. Some users report this happens within 24 hours; others mention delays of a week or more.
03
Get Your Prescription
If approved, your provider prescribes medication based on your profile. You’ll be assigned to either GLP-1 injections, oral kits, or (rarely) brand-name medications.
04
Medication Ships
Hers ships your medication directly. Multiple reviews mention shipping takes longer than expected — plan for 1-2 weeks, not a few days.
05
Ongoing Support via App
You get access to the Hers app for messaging your care team, tracking progress, and managing subscriptions. App quality gets mixed reviews.

Hers Weight Loss Pricing (2026)

Hers offers multiple treatment tiers. Here’s what you’ll actually pay:

TreatmentMonthly CostCommitmentWhat’s Included
Oral Weight Loss Kit$69/month5 monthsMetformin, bupropion, and/or naltrexone (varies by patient)
Compounded Semaglutide$199/month12 monthsInjectable GLP-1, similar to Wegovy/Ozempic
Generic Liraglutide$299/monthVariesInjectable GLP-1 (daily injection, not weekly)
Ozempic (brand-name)$1,799/monthMonthlyFDA-approved semaglutide
Mounjaro/Zepbound$1,899/monthMonthlyFDA-approved tirzepatide
⚠️
Watch the Commitments
The GLP-1 injections require a 12-month commitment, often with upfront payment. Multiple reviewers report difficulty getting refunds if they want to cancel early. The oral kits have a 5-month minimum. Read the terms carefully before signing up.

What’s in the Oral Weight Loss Kit?

Hers’ $69/month oral kit is their budget option. It combines multiple medications that work differently than GLP-1s:

  • Metformin — Originally a diabetes drug, it can help with weight loss by improving insulin sensitivity and reducing appetite. Generally well-tolerated with mild GI side effects.
  • Bupropion — An antidepressant that also suppresses appetite. It’s the same active ingredient in Wellbutrin and Contrave.
  • Naltrexone — An opioid blocker that can reduce food cravings. Combined with bupropion, it’s sold as Contrave for weight loss.

The exact combination varies by patient. Your provider decides what to prescribe based on your health profile. Results are typically more modest than GLP-1s — expect 5-10% weight loss versus 15-25% with semaglutide or tirzepatide.

Ready to get started with Hers?

See current pricing and medication options.

Check Hers Pricing →

GLP-1 Medications from Hers

If you want the stronger stuff, Hers offers compounded semaglutide injections at $199/month. This is the same active ingredient in Ozempic and Wegovy, but made by a compounding pharmacy instead of Novo Nordisk.

How Semaglutide Works

Semaglutide mimics a hormone called GLP-1 that your body naturally produces after eating. It does three things:

  • Slows gastric emptying — Food sits in your stomach longer, so you feel full faster and stay full longer
  • Reduces appetite — Acts on brain receptors that control hunger signals
  • Improves insulin response — Helps regulate blood sugar, which can reduce cravings

In clinical trials, patients on semaglutide lost an average of 15% of their body weight over 68 weeks. That’s about 30-40 pounds for someone starting at 200 pounds.

Compounded vs. Brand-Name: What’s the Difference?

Hers’ $199 semaglutide is compounded, meaning it’s made by a compounding pharmacy rather than Novo Nordisk (the manufacturer of Ozempic/Wegovy). Key differences:

  • FDA status — Compounded semaglutide is NOT FDA-approved as a finished product. The active ingredient is the same, but the final formulation hasn’t gone through FDA review.
  • Quality variation — Compounding pharmacy quality varies. The FDA has documented concerns about some compounded GLP-1 products.
  • Price — Brand-name Wegovy costs $1,000+/month without insurance. Compounded versions are $199-299/month.

For most people, the cost savings make compounded semaglutide worth considering. But it’s not identical to the brand-name version, and quality depends heavily on which pharmacy Hers uses (which they don’t publicly disclose).

Side Effects

GLP-1 side effects are well-documented and similar across all providers:

  • Nausea — The most common complaint, affecting 40-50% of patients. Usually improves after 2-4 weeks.
  • Constipation or diarrhea — GI changes are normal as your digestion slows down
  • Fatigue — Some patients feel tired, especially early in treatment
  • Injection site reactions — Mild redness or itching where you inject

Serious side effects are rare but include pancreatitis and gallbladder problems. If you have severe abdominal pain, contact a doctor immediately.

Compounded GLP-1s from $85/month

Start your free consultation today.

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What 6,200+ Customers Really Say (Trustpilot Analysis)

I spent time going through Hers’ Trustpilot reviews to understand the real customer experience. The 3.4/5 rating tells part of the story, but the details matter.

Hers Trustpilot reviews
Recent Hers reviews on Trustpilot — mixed ratings citing medication delays and customer service issues
3.4
★★★½☆
Average
Based on 6,200+ Trustpilot reviews
Product Quality
3.6
Customer Service
2.9
Shipping Speed
3.0
Value for Money
3.4

What Customers Like

  • The app is convenient — Most positive reviews mention the easy-to-use app for messaging providers and tracking medication
  • Oral kits are affordable — At $69/month, the metformin/bupropion/naltrexone option is one of the cheapest ways to try prescription weight loss
  • Some get good results — Plenty of reviewers report losing 15-30 pounds, especially on the GLP-1 injections
  • Discrete packaging — Medications arrive in plain boxes without obvious branding

What Customers Complain About

  • Customer service is slow — This is the #1 complaint. Many reviewers report waiting days or weeks for responses to basic questions.
  • Medication delays — Multiple people mention their medication taking 2+ weeks to arrive, or running out because refills were delayed
  • Cancellation difficulties — Several reviewers say they struggled to cancel, were charged after canceling, or couldn’t get refunds for unused portions
  • Inconsistent results — More negative reviews mention minimal or no weight loss compared to competitors’ review pages
  • Provider communication issues — Some feel the consultations are perfunctory and don’t address their specific questions
🚩
Red Flag Pattern
Multiple 1-star reviews mention being charged after cancellation or having difficulty getting refunds. If you sign up, document everything and use a credit card that allows chargebacks.
✓ Pros
  • Budget oral kits at $69/month
  • Women-focused platform and marketing
  • Publicly traded company (some accountability)
  • FSA/HSA eligible
  • Convenient app for messaging and tracking
  • Multiple treatment options (oral and injectable)
✗ Cons
  • 3.4/5 Trustpilot — lower than competitors
  • 12-month commitment for GLP-1 (often upfront)
  • Slow customer service response times
  • Medication shipping delays reported
  • Cancellation and refund complaints
  • No tirzepatide (compounded) option

How Hers Compares to Competitors

Here’s how Hers stacks up against other telehealth weight loss providers:

ProviderGLP-1 PriceTrustpilotCommitmentNon-Injection?
Hers$199/mo3.4/512 monthsYes ($69 oral)
SkinnyRx$199/mo4.8/5None listedYes
Shed$199/mo4.5/52 monthsYes
MEDVi, Direct Meds, Fella Health$179/mo4.3/5None listedNo
Ro Body$199+4.0/5VariesNo

The honest take: Hers’ main advantage is the $69 oral kit for people who want to try prescription weight loss without injections or high costs. But for GLP-1 specifically, the 12-month commitment and lower customer satisfaction ratings make competitors more attractive. SkinnyRx and Shed both have higher ratings and shorter or no commitments.

Who Should (and Shouldn’t) Consider Hers

Hers might work for you if:

  • You want to try prescription weight loss at a low price point ($69/month oral kits)
  • You prefer a women-focused platform with female-oriented marketing and support
  • You already use other Hers products and like their app
  • You’re okay with longer commitments (5-12 months)
  • Injections aren’t appealing and you’d rather try oral medications first

You should probably look elsewhere if:

  • Customer service quality matters to you (the reviews are concerning)
  • You want flexibility to cancel month-to-month
  • You specifically want GLP-1 injections (competitors have better ratings)
  • You want tirzepatide (compounded) — Hers doesn’t offer it
  • You’ve had issues with subscription services being hard to cancel before
Think Hers is right for you?

Free consultation, cancel anytime.

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Is Hers Safe and Legit?

Yes, Hers is a legitimate company. They’re publicly traded (NYSE: HIMS), which means they have regulatory oversight, financial audits, and public accountability that smaller telehealth startups don’t.

Their providers are licensed physicians and nurse practitioners. The medications they prescribe are real prescriptions — you’re not buying supplements or gray-market drugs.

That said, “legitimate” doesn’t mean “best choice.” The Trustpilot reviews suggest operational issues with customer service and fulfillment that can make the experience frustrating.

ℹ️
About Compounded Medications
Like all compounded GLP-1 providers, Hers’ semaglutide is not FDA-approved as a finished product. The active ingredient is the same as Ozempic/Wegovy, but the final formulation hasn’t gone through FDA review. This is the trade-off you make for the lower price.
Want to try Hers anyway? Start with the $69 oral kit to test their service before committing to 12 months.
Visit Hers →

The Bottom Line

Hers is a legitimate telehealth option for weight loss, but the customer reviews give us pause. At 3.4/5 on Trustpilot with over 6,200 reviews, they’re notably below competitors like SkinnyRx (4.8/5), Shed (4.5/5), and MEDVi (4.3/5).

What Hers does well:

  • Budget-friendly oral kits at $69/month for people who want to try prescription weight loss without injections
  • Women-focused branding and app experience
  • Multiple treatment options (oral, injectable, brand-name)

What concerns us:

  • 12-month commitment for GLP-1 injections is longer than most competitors
  • Customer service complaints appear repeatedly in reviews
  • Cancellation and refund issues are a pattern, not isolated incidents

Our recommendation: If you’re curious about the $69 oral kit, it’s low-risk enough to try. But for GLP-1 injections specifically, we’d suggest looking at Shed or SkinnyRx first — better ratings, shorter commitments, and fewer customer service red flags.

Frequently Asked Questions

Is Hers weight loss legit?

Yes. Hers is a legitimate telehealth company, publicly traded on the NYSE (HIMS). They employ licensed providers and prescribe real medications. The 3.4/5 Trustpilot rating reflects customer service issues, not legitimacy concerns.

How much does Hers weight loss cost?

Hers offers oral weight loss kits starting at $69/month (5-month commitment) and compounded semaglutide injections at $199/month (12-month commitment). Brand-name options like Ozempic ($1,799/month) and Mounjaro ($1,899/month) are also available.

Does Hers accept insurance?

No. Hers is a cash-pay service and doesn’t accept insurance. However, their plans are FSA/HSA eligible, which can provide tax savings of 20-30% depending on your bracket.

Can I cancel my Hers subscription?

Yes, but read the terms carefully. The GLP-1 program has a 12-month commitment, and multiple reviewers report difficulty getting refunds for unused portions. The oral kit has a 5-month minimum. Document your cancellation request in writing.

How much weight can I lose with Hers?

Results vary by treatment. GLP-1 injections (semaglutide) typically produce 15% body weight loss over 12-18 months based on clinical trials. The oral kits (metformin, bupropion, naltrexone) typically produce more modest results of 5-10%.

What’s in Hers oral weight loss kit?

The oral kit may include metformin (improves insulin sensitivity), bupropion (suppresses appetite), and/or naltrexone (reduces cravings). Your provider determines the specific combination based on your health profile.

How long does Hers shipping take?

Officially, Hers quotes standard shipping times. However, multiple Trustpilot reviews mention delays of 1-2 weeks or more, especially for initial orders. Plan accordingly and don’t expect overnight delivery.

Is Hers better than Hims for weight loss?

Hers and Hims are sister companies with nearly identical weight loss offerings. Hers is marketed to women, Hims to men. The pricing, medications, and platform are essentially the same. Choose based on which branding you prefer.